How can I try out the service?

All of our paid accounts include a 30 day Free Trial. If are not satisfied with the service at any point, contact us at so we can help. And no matter what, you can cancel your paying plan within 30 days of signing up and you will not be charged a thing. If you do choose to cancel your account after the initial 30 days you will not be charged again, but you are responsible for charges already incurred up until your cancellation. You may also choose our free plan which is ideal for home and small offices with less than 30 devices and very limited data history storage needs.

How does the pricing work?

You simply need to make two selections. First, you need to decide how many devices you want to be able to index and mange through Paglo. If you are not sure what you have, don’t worry, the Paglo Crawler will automatically discover all of your networked assets and inventory them for you. And you can upgrade or downgrade your account at any point. Second, you need to select how long you want to store the data that is discovered about your devices, network, software, and users. Paglo is unique in that it stores every bit of data that it collects and tracks changes over time. This makes it possible to analyze long term trends and leaves an audit trail of system and network configuration changes.

How many users can I have?

You can have as many users access your Paglo account as you want. The price is the same whether you have 1 or 25 administrators. There are no limits and we encourage that you make the service available to others who will benefit from being able to access the data.

Can I upgrade from the Free Plan to a paid account?

Absolutely. You can easily upgrade online to a paid account without any data loss. However, If you upgrade from a free account to a paid account you are not eligible for the 30 day Free Trial. The 30 day Free Trial for paying plans only applies if you sign up for a paying plan now.

Is this a long-term commitment? Can we pay for one year in advance?

Paglo does not require any long term contracts of commitments on your part. It is designed to be a pay-as-you-go service. However, for some organizations it is easier to pay for a year or multiple years at one time and to lock in pre-payment savings up front. So, please contact us directly if this is an option that you are interested in and we can work with you to configure a plan and term that meets your needs.

Can I get a refund?

You can cancel at any time. However, Paglo does not offer refunds after the initial 30 day Free Trial period and does not prorate its fees for any given month or longer term commitment that you made (e.g. you prepaid for a year) if you cancel.

Can I change plans at any time?

Sure. And in most cases you can take care of this without talking to a human. Simply click on the "Account" link when you are logged in to Paglo. You can upgrade or downgrade at any point. Please just remember that we do not offer any refunds for the service if you downgrade or cancel your account.

What types of payment do you accept? Can you invoice us?

Paglo is set up to accept Visa, Mastercard, and American Express. And these options are our preferred means of payment. Yet, we understand that for some larger organizations it is easier to be invoiced for services. If you are a large organization that needs to customize a plan (e.g. you have more than 300 devices you want to index and manage through Paglo), please contact us at and we will work directly with you to get you started and set up the invoicing process.

What are your Terms of Use and Privacy policies?

Here are our Terms of Use and our Privacy Policy.

Want to talk to a human?

Call us at (650) 462-1525 or send an email to with your contact info and we will get right back to you.